Delivery and return

Delivery:

Belgium, Luxembourg, Netherlands

Delivery to the Mondial Relay collection point at the price of €6 - FREE for all orders over 100 euros

Home delivery via Chronopost at the price of €10 - FREE for all orders over 150 euros

France

Delivery to the Mondial Relay collection point at the price of €5.5

Home delivery via Colissimo at the price of €8

FREE for all orders over 100 euros.

Spain, Germany, Italy, Austria, Portugal, United Kingdom

Home delivery via Chronopost at the price of 15 euros.

FREE for all orders over 150 euros.

INTERNATIONAL

Home delivery via UPS at a price of 20 euros.

USA and Canada

Home delivery via UPS at a price of 20 euros.

Returns:

Returns are accepted within 15 days, as long as the product has not been worn, is not damaged, or sent in its original pouch, still fitted with the tag label.

Return costs are the responsibility of the customer. Unfortunately, we have had to change our returns policy following abusive returns in recent months.

Here is the procedure to follow :

    1. the customer must send an email to hello@holiandlove-eshop.com indicating the order number and the reason for their return
    2. the customer will send the packaged item to this address:
      MPO FUTURLOG / HOLI AND LOVE (back)
      Impasse Ronald Bakker
      53700 Villaines-la-Juhel
      France
      by attaching the delivery slip in the package in the return package
    3. when H&L has received the package, we will reimburse you for the amount of the product (excluding delivery costs) on the payment card or, if applicable, on your Paypal account

Please note that items purchased at a discount or items from our OUTLET selection cannot be returned or exchanged.